Customer Success Engineer - Hardware Security M - F H/F - 33

NEXTGEN RH is a leading recruitment firm specializing in Top and Middle Management positions. Since 2009, we have supported companies, local authorities, and candidates across France. Our 35 experts are organized into specialized divisions: Services / IT & Digital / Engineering & Industry / Construction & Real Estate / Biotech & Pharma. We are also a major national player in inclusion, with a dedicated team for recruiting individuals with disabilities (BOETH). Our DNA and key to success: prioritizing interpersonal skills above all!Our client is a pioneering innovator in software and hardware security, with a strong international presence. As part of their business expansion, they are seeking a:

Customer Success Engineer - Hardware Security (M/F)

PERMANENT POSTITION - BORDEAUX (33) OR FULL REMOTE - €55K

As a specialist in side-channel attacks, you will serve as the technical point of contact and liaise with global clients to present the company's solutions. You will engage directly with clients from the pre-sales phase through to training and technical support. You will also contribute to promoting the company's solutions at events and provide strategic field feedback to inform product development.

Your responsibilities will include:

- Managing pre-sales activities with potential clients: qualification, demonstrations, proof of concept, and training.

- Providing pre-sales technical support by addressing client questions and assisting them in using the platforms.

- Gathering and relaying client needs to improve products.

- Participating in trade shows, conferences, and webinars to promote the platform and network with industry stakeholders. You will be required to travel to meet clients and understand their needs (2-3 business trips per quarter).

- Contributing to short-term hardware security evaluation projects (defensive/offensive) and drafting technical reports for clients.